“We had so many contracts that managing them was hard, but after training them all at once and turning them into a chatbot, I could ask questions and get answers with the exact document source—even down to the line number—so contract management has become much easier.”

“Even if someone leaves the company, most of the pages used for work remain, so handover to the next person is so much easier. Next, we plan to create product-specific chatbots and an investor-facing chatbot for broader use.”

“I use Pikurate for research and document management for patent and trademark filings. Enter a few keywords and it gathers all the relevant materials and sorts them for me—document management is so convenient.”

“Even when we train only in Korean, it answers questions in other languages perfectly, which is great for our small team doing global business—Korean content alone lets us serve customers worldwide 24/7. We’ve requested feature upgrades to turn it into a CS chatbot that can automatically access real customer data and provide personalized answers.”